Privacy Policy - forkon.net | home furniture repair

Introduction

This Privacy Policy (“Privacy Policy” or “Notice”) describes how Furniture Medic® collects, uses, maintains, and shares (collectively, “processes”) information collected about you when you interact with us and with our services, including our website at furnituremedic.com.

This Privacy Policy does not apply to services, or websites that display a different privacy policy, including franchisee websites that have their own privacy policies. It also does not apply to information collected by any other third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.

WHAT INFORMATION DO WE COLLECT?

We collect different types of information from you, including Personal Information. “Personal Information” or “Personal Data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is publicly available, de-identified, or aggregated.

The following are examples of the types of information that may be collected about you when you interact with us, our services, or our Site:

Identification Information. For example, name, postal address, email address, unique personal or online identifier, internet protocol (IP) address, account name, Social Security Number (SSN), driver’s license, or governmental identification number.
Customer Records. For example, records of the services you have purchased, obtained, or considered, other purchasing or consuming histories or tendencies, or educational, professional, or employment-related information.
Financial Information. For example, debit or credit card information, bank account information, signatures, or billing addresses.
Correspondence. For example, information provided when you call, email, or write to us, respond to voluntary surveys or feedback requests, or enter a contest or promotion.
User-Generated Content. For example, content generated by engaging with Furniture Medic’s publicly-facing interactive properties (e.g., its social media pages), including comments, recommendations, reviews, ratings, or any other posts or information voluntarily submitted to such properties (“Public Activities”).
Internet or Other Similar Network Activity. For example, browsing or search history; device information, such as hardware, IP address, operating system version, browser type and settings, language and font settings, or other information about the device used to access the Site; or other information about your interaction with a website, application, or advertisement.
Geolocation Information. For example, physical location or movements.

HOW DO WE COLLECT THIS INFORMATION?

We collect Personal Information directly from you, your devices or browser, vendors that assist us in providing our services and running our internal business operations, data analytics providers, advertising networks, suppliers, social media platforms and other data providers.

We collect information from you when you directly provide it to us, such as when you: place an order for services; correspond with us through any communication channel; enter into promotions that we offer; engage with us through our social media accounts; or review us online.
We and our third-party service providers collect information automatically about you. We use tracking tools to collect site usage and demographic information. Tracking tools include browser cookies. We do this on our websites and in emails that we send to you. We collect information about users over time when you use our websites. We have third parties collect personal information this way.
We collect information about you from third parties. We may obtain information about you from other trusted third-party partners, such as franchisees, affiliate companies, analytics or marketing providers or public databases, to update or supplement information about you, such as information to validate or update your address or other demographic and lifestyle information. We also may collect Personal Information from vendors that assist us in providing our services and running our internal business operations, data analytics providers, advertising networks, suppliers, social media platforms and other data providers.

WHY DO WE COLLECT THIS INFORMATION?

Generally, we collect the information described above, subject to applicable laws, for the following purposes:

To provide you with, process payment for, and manage services you request;
To provide you with ongoing customer support and effective customer service;
To enable you to provide us with feedback, participate in surveys, and contact us, and for us to contact you;
To administer promotions you enter, such as a contest or sweepstakes;
To carry out our obligations and enforce our rights arising from this Privacy Policy, the Terms of Use, and any other contracts entered into between you and us, including for billing and collection;
To send you communications of interest, such as emails or text messages about Furniture Medic, its affiliates, and franchises and our services;
To deliver behavioral advertising to you on behalf of ourselves and advertisers based on your activity on the Site and on third-party sites and applications;
To personalize your overall experience with the Site;
To customize, measure, and improve our Site, products, services, content, and advertising;
To protect, enforce, or defend the legal rights, privacy, safety, or property of ourselves, our employees, our agents, or others, and to comply with applicable law;
For purposes disclosed at the time you provide your information and as otherwise set forth in this Privacy Policy; and
For any other purpose with your consent.

HOW DO WE SHARE YOUR INFORMATION?

We may disclose Personal Information described in this Privacy Policy as follows:

Furniture Medic. We share your Personal Information with our affiliates for the purposes listed in this Privacy Policy.
Franchisees. By providing your contact and other information to Furniture Medic or through this Site, you have given your express consent for Furniture Medic to share your information with its franchisees and for Furniture Medic and its franchisees to use your personal information as outlined in this Privacy Policy.
Service Providers. We contract with service providers that we use to help us operate our business and the Site or provide services on our behalf. For example, these services may include payment and billing processing, fulfillment of orders, shipping, IT and related infrastructure provision, customer service, advertising, email distribution, research and analytics, or management of sweepstakes, contests, or promotions.
Legal Matters; Safety. We may, without your consent, access, preserve, and disclose Personal Information as required by law. Additionally, we may disclose your Personal Information if we believe such action is necessary to: (i) prevent or investigate suspected fraud, violations of our Terms of Use or other policies, or activity that appears to us to be illegal or may expose us to legal liability; (ii) protect the physical safety of any person or property; (iii) protect and defend our rights and property; or (iv) prevent or address inappropriate conduct on the Site or through our communication channels.
Sale or Transfer of Business or Assets. We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party. In addition, information about our customers and registered users may also be disclosed in connection with a commercial transaction where we or any one of our businesses are seeking financing, investment, support, or funding.
With Your Consent. We will share your Personal Information with others when you specifically permit us to do so.

USE OF COOKIES AND OTHER TECHNOLOGIES

Cookies

When you visit the Site, we and our service providers may use cookies to automatically collect data about your visit. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Site. Some cookies contain serial numbers that allow us to connect your activity with the Site with other information we store about you in your profile or as related to your interactions with Site. Some cookies are temporary, whereas others may be configured to last longer.

Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages so that we can provide a customized experience. They also help us detect certain kinds of fraud.

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. You can set your browser to reject cookies. To find out more about how to control cookies from your web browser, To control flash cookies, because flash cookies cannot be controlled through your browser settings.

Third Party Analytic Technologies and Targeted Advertising

We use third-party analytic and tracking tools to better understand how people use the Site, to improve the effectiveness of the Site and its content, and to help those parties or us serve more targeted advertising to you. Those third-party companies may use cookies, pixel tags, or other technologies to collect and store usage and device information. They might combine information they collect from your interaction with the Site with Personal Information they collect from other sources. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.

One of the analytic and tracking tools we use is Google Analytics, which helps us understand how visitors engage with our Site. You have choices about the collection of information by third parties on our Site. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by selecting a browser add-on here. Please note that the Add-on does not prevent information from being sent to Furniture Medic.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect the confidentiality and security of Personal Information we collect and process. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from the Site, and you do so at your own risk.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. We so nor share your info with any third party marketing service for sure.